To achieve the ITIL Expert in IT Service Management, you must successfully complete, in addition to the Foundation Level, a number of intermediate units and the Managing across the Lifecycle (MALC) capstone course. This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the certification scheme

This course provides you with the skills and knowledge needed to plan, design, and implement a Windows 8 desktop infrastructure. The course provides guidance on planning and deploying desktops by using several technologies such as User State Migration Tool (USMT), Microsoft Deployment Toolkit (MDT), Virtual Desktop Infrastructure (VDI), and more. Additionally, the course describes how to protect desktops and monitor their health and performance.

Private Cloud certification will qualify you for such jobs as server administrator, systems programmer and network manager.

This course will provide you with the knowledge and skills to plan, deploy, manage, secure, and support Microsoft Exchange Server 2013. This course will teach you how to configure Exchange Server 2013 and supply you with the information you will need to monitor, maintain, and troubleshoot Exchange Server 2013. This course will also provide guidelines, best practices, and considerations that will help you optimize performance and minimize errors and security threats in Exchange Server 2013.

This course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync Server 2013 solution. The course emphasizes Lync Server 2013 Enterprise Unified Communications features with particular emphasis on coexisting with and migrating from legacy communication services. The labs in this course create a solution that includes IM and Presence, Conferencing, and Persistent Chat. This course helps the student prepare for Exam 70-336.

protects your employees from Web-based threats by integrating multiple layers of security into an easy-to-manage solution. Deployed on your corporate network as a unified gateway, Forefront TMG 2010 inspects web traffic at the network, application and content layers to help ensure comprehensive protection. It also improves your organization’s firewall performance by offloading processor-intensive functions like inspection for malware.